Please find important Bay Equity Servicing information below.
Bay Equity Home Loans will be closed Monday January 17, 2022, in observance of Martin Luther King Jr. Day. Customer Service will resume normal business hours on Tuesday January 18, 2022, at 8 AM Pacific Time.
YEAR END TAX FORMS
Your 2021 IRS Tax Forms and annual notices will be included with your billing statement mailed in January — provided no later than January 31, 2022. The documents will also be available in your customer portal by selecting Account Management, then Document Center. If the servicing of your loan was transferred in 2021, you may receive multiple 1098 Tax Forms, one from each mortgage servicer.
My home has been damaged by a natural disaster. What do I do?
We hope that you are safe, and we understand this may be a difficult time. We want you to know we are here to support you in any way we can.
Our Customer Service Team is here to help you at toll-free 855-259-0467. Monday – Friday 8AM – 5PM PST
Claims Assistance 833-811-3064
Additional disaster assistance information…
Hotline 800-621-FEMA option 2 or TTY 1-800-462-7585
To apply for FEMA disaster assistance: www.disasterassistance.gov or call 1-800-621-FEMA
To apply for disaster assistance: www.redcross.org
Or call 1-800-RED-CROSS